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Last updated: November 29, 2024
Ecom – Privacy Policy
Please read this Privacy Policy carefully. It explains how we collect, use, and protect your personal information when you visit and interact with the Ecom website (located at www.ecom.com) and its mobile sites (collectively, the "Site"). This policy applies to all users of the Site and services provided by Ecom, including its affiliates and fulfillment providers (collectively, “Ecom”, “we”, “us” or “our”). By accessing or using our Site, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Information We Collect
We collect information from you when you visit our Site, make a purchase, register an account, sign up for our newsletter, or interact with our services. The types of information we may collect include:
- Personal Information: This includes details such as your name, email address, phone number, billing address, shipping address, and payment information.
- Account Information: If you create an account with us, we may collect your account username, password, and other related details.
- Usage Data: We collect information about how you interact with the Site, such as your IP address, browser type, device information, and browsing behavior.
- Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience on our Site. For more details, please refer to our Cookie Policy.
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and access controls to protect against unauthorized access, use, or disclosure of your personal data.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our Site, conducting business, or providing services to you, provided these parties agree to keep your information confidential. Additionally, we may disclose your information if required by law or to protect our rights.
Your Choices and Rights
You have the right to:
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For further information on how to exercise your rights, please contact us at the details below.
Third-Party Links
Our Site may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the most recent update will be indicated at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
- Opt out of receiving marketing communications by following the unsubscribe instructions in any email we send.
- Restrict or object to certain processing of your personal information.
- Access, update, or delete your personal information at any time.
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How We Use Your Information
We may use the information we collect for the following purposes:
- To process your orders and deliver products or services you request.
- To personalize your experience and improve customer service.
- To send you marketing communications, newsletters, or promotional offers (with your consent).
- To enhance the functionality and performance of the Site.
- To comply with legal obligations or enforce our Terms and Conditions.